Privacy Policy

The following information explains our policy regarding any personal information you may supply to us when visiting our website. By using our website, you consent to this Privacy Policy.

USE OF IP ADDRESSES

An IP address is a number that is automatically assigned to your computer whenever you access the internet. Wastewater Level may collect IP addresses for website traffic statistics, security, and troubleshooting. We do not link your IP address to anything personally identifiable.

USE OF PERSONAL INFORMATION THAT YOU PROVIDE US

Wastewater Level does not sell and will not sell the personal information of our users and clients to third parties.

We may collect and use personal information you voluntarily provide (for example, when you contact us for support), such as your name, email address, phone number, and any information you include in your message. We use this information only to respond to you, provide customer support, and deliver the services you request.

SMS / MMS TEXT MESSAGING (CUSTOMER SUPPORT)

We offer the option to communicate with us by SMS/MMS for customer support and troubleshooting (for example, to exchange photos of control panels or wiring to help diagnose issues).

Consent / opt-in. You opt in by either (a) sending us a text message first, or (b) requesting that we text you as part of an active support request. By providing your mobile number for support and/or initiating an SMS conversation with us, you consent to receive conversational text messages from Wastewater Level related to your support request. Message frequency varies. Message and data rates may apply.

Opt-out. You can opt out at any time by replying STOP to any message from us. After you opt out, we will send a confirmation message and will not send further text messages unless you re-initiate contact.

Inbound SMS. Message and Data Rates may apply. Message frequency may vary. You can STOP messaging by sending STOP and get more help by sending HELP. Also mention where your privacy policy is located.

Help. For help, reply HELP or contact us at support@wastewater-level.com or 406 545 3023.

No sharing of mobile data/consent for marketing. No mobile information will be shared with third parties for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

INFORMATION PROVIDED TO OUR AGENCIES

Wastewater Level does not share and will not share any information of our users to any outside agencies, except when required to comply with law, regulation, legal process, or to protect the rights and safety of Wastewater Level, our customers, or others.

INFORMATION GIVEN TO OTHER PROVIDERS (SERVICE PROVIDERS)

Wastewater Level does not share and will not share any information of our users to outside providers for their own independent use.

However, we may use trusted service providers to operate our website and deliver communications and customer support (for example, website hosting, analytics, email, shipping, and phone/SMS/MMS services). These providers may process personal information only to perform services on our behalf and are not permitted to use it for their own marketing or other purposes. We may also share information with other parties when you instruct us to do so (for example, if you ask us to coordinate support with your distributor or contractor).

MODIFICATION OF TERMS

Wastewater Level reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time at our discretion. Your continued use of the site subsequent to revisions of this Privacy Policy means you accept those changes.